Daxly Privacy Notice

Last updated: 2026-10-22

This notice explains how Daxly processes personal data when organisations and individuals use our platform.

1. Who we are

Operator

Daxly is operated by Cybercey Ltd.

Registered address

82a James Carter Road, Mildenhall, Bury St. Edmunds, England IP28 7DE

Registration details

Registration number: 11846015

ICO registration: ZA918130

Privacy contact

To contact us about privacy, use the secure form at the bottom of this page.

2. Our role

When your organisation uses Daxly

Your organisation is usually the data controller of its members’, guests’ and website users’ personal data. Daxly acts as a data processor on their instructions.

When Daxly is the controller

Daxly is the data controller for our own account, billing, support and security records relating to use of the platform.

3. What we process

Depending on how the service is used, we may process:

• Identity and contact data — names and email addresses
• Account data — account and role details
• Activity data — event or group signups, contact messages, mailing preferences, and operational records (such as meetings or bookings)
• Technical data — information needed for security and delivery (for example login sessions and IP addresses used to prevent abuse)

4. Why we process it

Purposes

We process personal data to provide and secure the Daxly service, support customers, meet legal obligations, and (where we are controller) communicate about the product.

Lawful bases

Lawful bases typically include contract, legitimate interests, legal obligation, and consent where we ask for it.

5. Sharing

We use carefully selected service providers (for example hosting and email delivery) to run Daxly. We do not sell personal data. Organisations may send emails using providers they configure.

6. Retention

We keep personal data only as long as needed for the purposes above, for the life of a customer organisation’s account, or longer where the law requires.

7. Your rights

Depending on the circumstances, you may have rights of:

• Access
• Rectification
• Erasure
• Restriction
• Objection
• Data portability
• Withdrawal of consent (where processing is based on consent)

How to exercise your rights

For data held by your organisation in Daxly, contact that organisation first. For data Daxly holds as controller, use the contact form below.

Complaints

You can complain to the Information Commissioner’s Office (ico.org.uk).